4. Reopening Resources
Basic
Readiness
Ready, Set, ... Slow
We like Cushman & Wakefield’s Six Readiness Essentials framework for categorizing next steps:​
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Prepare the Building
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Prepare the Workforce
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Control Access
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Create a Social Distancing Plan
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Reduce TouchPoints and Increase Cleaning
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Communicate for Confidence
Communication Tools
Message Placement
How COVID-19 Has Impacted Media Consumption, by Generation​​
​Framing COVID-19 Messages
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​Crisis Communications
Effective COVID-19 crisis communication
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Don’t over-reassure.
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Proclaim uncertainty.
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Validate emotions—your audience’s & your own.
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Give people things to do.
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Admit and apologize for errors.
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Share dilemmas.
* From The Center for Infectious Disease Research and Policy
Protecting Your Organization
​
This is educational content.
It is NOT legal advice.
​
LEGAL
American Bar Association | Coronavirus Task Force
Law Firm Resources
Barnes & Thornburg Restarting Your Business: Employer Considerations Checklist (PDF)
Bloomberg Law Coronavirus Toolkit FREE checklists, forms, and policy samples ​
Littler Law Resources for Employers
LABOR & HUMAN RESOURCES
EEOC: What you should know... ADA, the Rehabilitation Act, and the Coronavirus
EEOC: Pandemic Preparedness in the Workplace and the ADA
DoL: OSHA guidance on workplaces, exposure risk, and specific industries
DoL: Wage and Hour Division fact sheets, posters, FAQs, and webinars
Indiana: Department of Labor ​
Back-to-Work Checklist | SHRM (Society for Human Resource Management) &
Employers Must Investigate Whether Coronavirus Infections Are Work-Related
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INSURANCE & LIABILITY
Public Risk Management Association
Nonprofit Risk Management Center
Insurance & Risk News
No cover? No reopening | Insurance Business
Companies fear coronavirus liability lawsuits. So far, few exist | Reuters
Insurance broker hit with lawsuit over coronavirus exclusion clause | Insurance Business​
The EEOC provides answers to your testing and screening questions
Facility Considerations
PREPARING
Assessment Tool
Institute of American Architects: Re-Occupancy Assessment (PDF)
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How-tos
Cushman & Wakefield: A How-to Guide for Reopening Your Workplace
The Safe Six Checklist, Retail Readiness Checklist and The 6 Feet Office
International Facilities Management Association
Preparedness Center architecture, design, sanitation, and safety resources
Indianapolis Chapter especially Return to Work Planning (Carson Design Assoc.)
HEALTH & SAFETY
This is where you really have to focus on CDC guidance.
American Industrial Hygiene Association: ​BACK TO WORK SAFELY™
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LANDLORDS & TENANTS
Managing Shared Spaces During COVID-19 | The Nonprofit Centers Network​​
Business Examples
​Evolving COVID-19 Responses of World's Largest Companies | Gallup
A Message about Disney Parks from Chief Medical Officer Dr. Pamela Hymel
Hyatt Global Care & Cleanliness Commitment​