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4.  Reopening Resources

Ready, Set, ... Slow

We like Cushman & Wakefield’s Six Readiness Essentials framework for categorizing next steps:​

  1. Prepare the Building

  2. Prepare the Workforce

  3. Control Access

  4. Create a Social Distancing Plan

  5. Reduce TouchPoints and Increase Cleaning

  6. Communicate for Confidence


Communication Tools

Message Placement

How COVID-19 Has Impacted Media Consumption, by Generation​​


Framing COVID-19 Messages

Frameworks Institute

Crisis Communications

The Communications Network​

Effective COVID-19 crisis communication

  1. Don’t over-reassure.

  2. Proclaim uncertainty.

  3. Validate emotions—your audience’s & your own.

  4. Give people things to do.

  5. Admit and apologize for errors.

  6. Share dilemmas.


* From The Center for Infectious Disease Research and Policy 

Protecting Your Organization
Protecting Your Organization

This is educational content.

It is NOT legal advice.


American Bar Association | Coronavirus Task Force 

Law Firm Resources 

Barnes & Thornburg Restarting Your Business: Employer Considerations Checklist (PDF)

Bloomberg Law Coronavirus Toolkit FREE checklists, forms, and policy samples ​

Littler Law Resources for Employers



EEOC: What you should know... ADA, the Rehabilitation Act, and the Coronavirus

EEOC: Pandemic Preparedness in the Workplace and the ADA

DoL: OSHA guidance on workplaces, exposure risk, and specific industries

DoL: Wage and Hour Division fact sheets, posters, FAQs, and webinars

Indiana: Department of Labor ​


Back-to-Work Checklist | SHRM (Society for Human Resource Management) &

Employers Must Investigate Whether Coronavirus Infections Are Work-Related


Public Risk Management Association

Nonprofit Risk Management Center


Insurance & Risk News

No cover? No reopening | Insurance Business

Companies fear coronavirus liability lawsuits. So far, few exist | Reuters

Insurance broker hit with lawsuit over coronavirus exclusion clause | Insurance Business

The EEOC provides answers to your testing and screening questions

Facility Considerations


Assessment Tool

Institute of American Architects: Re-Occupancy Assessment (PDF)



Cushman & Wakefield: A How-to Guide for Reopening Your Workplace

The Safe Six Checklist, Retail Readiness Checklist and The 6 Feet Office


International Facilities Management Association

Preparedness Center architecture, design, sanitation, and safety resources

Indianapolis Chapter especially Return to Work Planning (Carson Design Assoc.)

Kansas City Chapter



This is where you really have to focus on CDC guidance

American Industrial Hygiene Association: ​BACK TO WORK SAFELY


Managing Shared Spaces During COVID-19 | The Nonprofit Centers Network

Facility Considerations
Business Examples

​Evolving COVID-19 Responses of World's Largest Companies  | Gallup

A Message about Disney Parks from Chief Medical Officer Dr. Pamela Hymel

Hyatt Global Care & Cleanliness Commitment

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